Our promises

Are you looking to improve the numbers that matter to your business? We can help.

Our approach gives you better ways of managing the numbers you care about, helping you make better decisions. That might lead to more sales and profits. It might also mean getting your working hours down, or planning for early retirement.

Why choose Merlin?

Fixed-fee policy

We won’t change our prices, regardless of the time needed to get the job done. Our fixed-fee policy includes all phone calls and emails. So you can call at any time knowing you’ll never be charged extra for our time or advice. We will never hide charges or send surprise bills.

Better decisions

We use a proven method to give business owners a better way of managing their numbers. It means focusing on the metrics that really matter – based on your goals, lifestyle and circumstances. Only 1% of UK accountants offer this proprietary approach. It’s a good fit for those looking for an accountant as an investment rather than a cost.

We’re on it

At Merlin, we don’t leave your work to the last minute. We offer a maximum 30-day turnaround on all jobs. From year-end, we guarantee to complete your annual accounts in less than 20 weeks. Of course, we need you to make sure we have all we need.

We’re independent and not ‘corporate’

We don’t have a remote headquarters to answer to, telling us how to work or what to charge. This means that we can offer a friendly, personalised service you won’t get with other accountants. While we’re small, there’s a larger team behind us – we can always call on third-party specialists if we need to.

We’re local

Nearly all our clients are within a 45-minute drive of Exeter. We know the area, the people, and the best places to get a Devonshire cream tea. Both Giles and Karen live locally and are involved in the community. Just don’t call on a Saturday, as they’ll be at Sandy Park watching the Chiefs.